Tutor FAQ

Our cancellation policy protects your time. Lessons cancelled inside the platform's short notice window are still credited towards your weekly earnings, so a late cancellation never costs you the lesson.

We ask every tutor to commit to a minimum weekly availability window aligned to UK time, so students can book with confidence. Beyond that minimum, you set your own hours and can adjust them week to week from your account.

Yes — if you're native or near-native level in both languages, you can be certified to teach either one. Bilingual tutors often get matched with more students, since they show up in more search results.

Not necessarily. We welcome tutors with a relevant teaching qualification as well as those with strong tutoring or academic experience. What matters most is your fluency, your teaching style, and how you perform in our live assessment — see our requirements page for the full picture.

Strong ratings and reliable attendance move your profile higher in student search results, which means more booking requests over time. Ratings are also part of our ongoing quality reviews, alongside regular feedback from your Master Tutor.

Of course. You can mark yourself unavailable for holidays or busy periods directly from your calendar, and your profile will simply stop showing open slots to students until you're back — no need to contact support.

Yes. You agree an initial rate as part of onboarding, and you can revisit it as you build lesson hours and strong reviews. There are no hidden fees taken from your rate — the amount you agree is the amount you're paid.